Last updated: May 7, 2026
Disclaimer
All content, trademarks, logos, characters, game names, images, and other intellectual property referenced on rerollbay.gg are owned by their respective holders.
Rerollbay is not affiliated with, endorsed by, sponsored by, or officially connected with any game developer, publisher, platform owner, or trademark holder. Any game names, images, trademarks, or references are used only to identify compatible digital products and related services.
All products sold on Rerollbay are digital products intended to enhance the customer’s gameplay experience.
Overview
This website is operated by Rerollbay. Throughout the site, the terms “we,” “us,” and “our” refer to Rerollbay.
We provide this website, online store, digital products, support, and related services, collectively referred to as the “Service,” conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By accessing our website, browsing our products, creating an account, placing an order, or purchasing from us, you agree to be bound by these Terms of Service, referred to as the “Terms.”
These Terms apply to all users of the website, including visitors, customers, account holders, and any other users of the Service.
If you do not agree to these Terms, you must stop using this website immediately.
Any new features, services, products, or updates added to the website are also subject to these Terms. We reserve the right to update, replace, or modify any part of these Terms at any time. Continued use of the website after changes are posted constitutes acceptance of the updated Terms.
Section 1 – Online Store Terms
You must be the age of majority in your jurisdiction to use this website or purchase from us, or you must have permission from a parent or legal guardian.
You agree not to use our website, products, or services for any unlawful, fraudulent, abusive, or unauthorized purpose.
You may not use our products or services in a way that violates any applicable law, third-party rights, game publisher terms, platform rules, or payment provider policies.
Any fraudulent, malicious, or abusive use of the Service may result in order cancellation, account termination, refusal of future service, and possible legal action.
Section 2 – General Conditions
We reserve the right to refuse service to anyone, at any time, for any reason, to the extent permitted by law.
You understand that information you submit, excluding full payment card details, may be transferred across networks and processed by service providers as required to operate the Service. Payment information is processed securely through authorized payment providers. We do not store full card numbers.
You may not reproduce, duplicate, copy, sell, resell, exploit, or misuse any portion of the Service without our express written permission.
You agree not to interfere with the operation, security, or availability of the website.
Section 3 – Digital Product Policy
All products sold on Rerollbay are digital goods delivered electronically. No physical goods are shipped.
Digital products may include, but are not limited to, game accounts, starter accounts, reroll accounts, login credentials, account information, and other digital access details.
Digital products are considered delivered once access credentials, account details, or delivery information have been made available to the customer by email, order page, customer account area, or support message.
Proof of digital delivery, including delivery logs, email logs, order records, system records, or support records, is considered binding evidence of delivery.
All sales are final except where explicitly stated in our Refund Policy.
Section 4 – Account Access and Customer Responsibility
After receiving a digital account, you are responsible for reviewing the delivered information and following any provided instructions.
Where applicable, you are responsible for changing passwords, updating recovery details, securing the account, binding the account to your own information, and avoiding unsafe account activity.
We are not responsible for losses caused by your own actions after delivery, including but not limited to sharing login details, failing to secure the account, changing details incorrectly, violating game rules, triggering security reviews, or losing access through negligence.
Section 5 – Risk of Loss
Once digital account information, login credentials, or access details are delivered, all risk of loss transfers to you.
Rerollbay is not responsible for losses arising from user error, password changes, account bans, account restrictions, unauthorized access after delivery, recovery attempts, device security issues, chargebacks, payment disputes, or actions taken by game developers, publishers, platforms, or other third parties.
Any replacement or support eligibility is governed only by our Refund Policy, Delivery Policy, and Lifetime Insurance Policy, where applicable.
Section 6 – Accuracy of Information
We make reasonable efforts to display accurate product information, prices, images, descriptions, availability, and delivery details.
However, we do not guarantee that all information on the website is always accurate, complete, current, or error-free.
Product images may be illustrative or representative of the product type. Exact account contents, resources, regions, characters, or other details are determined by the product description and selected variant at the time of purchase.
We reserve the right to correct errors, update product information, cancel orders affected by errors, or refuse orders where information was inaccurate.
Section 7 – Pricing and Modifications
All prices are subject to change without notice.
We reserve the right to modify, discontinue, limit, suspend, or remove any product, service, feature, offer, discount, or part of the website at any time without liability.
We are not liable for price changes, product unavailability, stock changes, or discontinued services.
Section 8 – Order Acceptance and Cancellation
Submitting an order does not guarantee acceptance of that order.
We reserve the right to refuse, cancel, hold, or manually review any order at our sole discretion. This includes, but is not limited to, orders suspected of fraud, unauthorized payment use, payment disputes, reseller activity, abuse, technical errors, stock issues, pricing errors, or malicious intent.
If an order is canceled before delivery, we may issue a refund where appropriate.
If an order has already been delivered, refund eligibility is governed by our Refund Policy.
Section 9 – Fraud Prevention
We actively monitor and investigate suspicious activity.
You agree not to submit false billing information, use unauthorized payment methods, impersonate another person, abuse promotions, exploit technical errors, or attempt to defraud the store.
Suspicious or high-risk orders may be delayed, canceled, manually reviewed, or refused.
Fraudulent activity may result in account termination, refusal of future service, reporting to payment providers, chargeback defense, debt recovery, and legal action where permitted by law.
Section 10 – Delivery
Digital products are delivered electronically. Delivery may occur through email, order confirmation, customer account page, automated delivery system, or support message.
Most orders are delivered quickly, but delivery times may vary depending on payment verification, fraud checks, technical issues, stock status, or manual review.
You are responsible for providing a correct and accessible email address at checkout.
We are not responsible for delays caused by incorrect email addresses, spam filters, inbox issues, email provider problems, payment review, or customer failure to check the correct inbox.
Section 11 – Third-Party Services
Our website may contain links to third-party websites, tools, payment providers, game platforms, or other services that are not owned or controlled by us.
We are not responsible for the content, policies, actions, availability, security, or practices of third-party services.
Accessing or using third-party services is done at your own risk.
Section 12 – User Conduct
When using our Service, you agree to:
- Provide truthful, complete, and accurate information.
- Use only payment methods you are authorized to use.
- Not attempt to defraud, scam, abuse, or exploit the platform.
- Not file false claims, false disputes, or bad-faith chargebacks.
- Not violate intellectual property laws or third-party rights.
- Not disrupt, attack, interfere with, or abuse our website, systems, support, or operations.
- Not use our products or services for unlawful or unauthorized purposes.
Violations may result in order cancellation, refusal of service, account termination, loss of support eligibility, and legal enforcement.
Section 13 – Refunds and Replacements
Refunds, cancellations, replacements, and support eligibility are governed by our Refund Policy, Delivery Policy, and Lifetime Insurance Policy.
Because our products are digital goods, delivered products are generally non-refundable once account details, login credentials, or access information have been provided.
Requesting a refund after receiving a delivered digital product may be denied unless the issue qualifies under our stated policies.
Section 14 – Disclaimers and Limitation of Liability
The Service is provided “as is” and “as available” without warranties of any kind, whether express or implied.
We do not guarantee that the Service will be uninterrupted, secure, error-free, or always available.
To the fullest extent permitted by law, Rerollbay shall not be liable for any direct, indirect, incidental, special, consequential, punitive, or exemplary damages arising from the use of our website, products, or services.
This includes, but is not limited to, loss of accounts, loss of game progress, account bans, account restrictions, loss of profits, loss of data, payment issues, delivery delays, or third-party actions.
Section 15 – Game Publisher Actions
Game developers, publishers, and platform owners may change their rules, systems, security checks, account policies, or enforcement practices at any time.
We are not responsible for bans, restrictions, recoveries, resets, account locks, account changes, or other actions taken by game developers, publishers, platforms, or third parties.
Any support or replacement offered in these situations is governed only by our applicable policies.
Section 16 – Indemnification
You agree to indemnify, defend, and hold harmless Rerollbay, its owners, operators, affiliates, partners, contractors, service providers, and agents from any claims, liabilities, damages, losses, costs, or expenses, including legal fees, arising from:
- Your breach of these Terms.
- Your misuse of the Service.
- Your violation of any law or regulation.
- Your violation of any third-party rights.
- Your fraudulent, abusive, or unauthorized activity.
- Your dispute, claim, or chargeback made in bad faith.
Section 17 – Severability
If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision shall be enforced to the fullest extent permitted by law, and the unenforceable portion shall be considered severed from these Terms.
The remaining provisions shall remain valid and enforceable.
Section 18 – Termination
We may terminate or suspend your access to the Service at any time, without notice, if we believe you have violated these Terms or engaged in fraudulent, abusive, unlawful, or harmful behavior.
Termination does not limit our right to pursue any remedies available under law or equity.
Section 19 – Governing Law
These Terms are governed by and construed in accordance with the laws of Italy.
Any disputes arising from the use of this website, our products, or our services shall be resolved exclusively in the competent courts of Italy, unless mandatory consumer protection laws provide otherwise.
Section 20 – Chargebacks and Damages
By purchasing from Rerollbay, you agree to comply with our Refund Policy and dispute resolution procedures before initiating a payment dispute or chargeback.
Initiating a chargeback after receiving digital goods, account details, login credentials, or services may constitute a breach of these Terms if the chargeback is false, fraudulent, abusive, or made in bad faith.
In the event of a false, fraudulent, abusive, or bad-faith chargeback, Rerollbay reserves the right to pursue recovery of:
- The full original transaction amount.
- Payment processor fees.
- Chargeback fees.
- Collection costs, including agency fees.
- Legal expenses.
- Statutory interest from the date of dispute.
- Any additional damages incurred as a result of the breach.
We may provide delivery records, order logs, support records, IP information, payment records, and communication history to payment providers, dispute processors, collection agencies, legal advisers, or authorities where necessary.
We may refer unpaid debts to third-party collection agencies and pursue legal remedies as permitted by law.
Section 21 – Changes to These Terms
We reserve the right to update, modify, or replace these Terms at any time.
Updates will be posted on this page with a revised “Last updated” date.
Your continued use of the website or Service after changes are posted constitutes acceptance of the updated Terms.
Section 22 – Contact Information
Questions about these Terms should be sent to:
Email: legal@rerollbay.gg